Zoho Projects IssueTracker module helps you submit, track and fix issues and bugs that software projects are bound to generate. The admins and managers are allowed to configure the status and workflow of the issue's life cycle, as required.
Submit and Organize Issues
Zoho Projects issue tracking system allows administrators to configure permissions based on status, move the issue to another status, or delete the issue. It helps you simplify every step of tracking issues.
Create Custom Workflows
Issue tracker's flexible workflow pattern lets you define individual workflows for different projects. It's easy to configure workflows to reflect your company's unique needs.
Send e-mail notifications to users for various events happening during the issue tracking life cycle within a project. You can decide when to notify and who to be notified.
Define Business Rules
Define business rules that enable you to perform actions such as changing the severity, priority, the module, assigning the issue to a user etc., when certain criteria are met.
Severity is the measurement of how seriously the defect affects the application and its use. You can create your own labels and group the issues into them.
My Issues View
My Issues view provides a consolidated view of issues reported or assigned to you. By this you get to know the number of issues you need to fix and removes the hassles of remembering all the issues.